Refund policy
At Vendra Jewels, customer satisfaction is our priority. 💎
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Returns: We offer a 7-day return policy from the date of delivery. To be eligible, the item must be unused, in its original packaging, and with tags intact.
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Exchanges: If you received a damaged or incorrect product, please email us at [Your Support Email] with photos within 48 hours of delivery.
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Non-Returnable Items: For hygiene reasons, earrings and customized jewelry are not eligible for return or exchange.
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Refunds: Once we receive and inspect your return, the refund will be processed to your original payment method within 5-7 business days.
